Prescriptions

SystmOne online

Obtaining Medicines Urgently

In emergency only: should you run out of your medication and the surgery is closed please ring your normal surgery telephone number. Your call will be transferred to the “Out of Hours Service” and you will be advised how you can obtain an emergency supply of medication.

Use the NHS App to order prescriptions, manage appointments, view your medical record and access test results.

Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

For all patients registered at Darley Dale, please be aware your nominated pharmacy will have their own time scale for processing prescriptions. We would advise that you check these before ordering to minimise the risk of running out.

Use the NHS App to order prescriptions, manage appointments, view your medical record and access test results.

Order with the NHS App

MOL Christmas update

This winter season brings significant pressures on health services, with higher patient demand, increased call volumes, and strains on key resources such as GP practices, hospitals, and prescription services.

Winter Pressures on Health Services During Christmas:

  • GP Practices: Increased demand for appointments
  • NHS 111: Surge in phone inquiries
  • Hospitals: Higher patient admissions
  • Medicine Order Line: Overwhelmed with prescription requests

As the busy Christmas period approaches, our priority is to ensure a positive patient experience and maintain an effective service.

To support patients who are unable to use alternative methods for ordering medicines, we recommend using digital options for repeat prescription requests wherever possible.

Online health services provide patients with convenient access to their healthcare and health record empowering them to manage their health more effectively.

To ensure patients who cannot use any digital methods can get through to the Medicine Order Line telephone lines, we encourage patients to order their repeat prescriptions using one of the following digital options:

Repeat Prescriptions for Warfarin

With immediate effect the repeat prescription process for patients prescribed Warfarin has changed:

  • In-between each prescription request an in-house medication review will take place to ensure that you have had an INR check within the appropriate period and that your medical records are updated with the results.
  • A prescription cannot be processed without a satisfactory medication review taking place.
  • You can continue to request your prescriptions in the usual way.

The changes are in-line with CQC requirements to ensure maximum patient safety.

Dispensing patients

If you are a dispensing patient (you pick up your prescription from Winster or Youlgreave surgery) please contact your local branch for any prescription queries.

If you are a dispensing patient please allow 48 Hours (excluding weekends and Bank Holidays) for your request to be processed.

If you are not a dispensing patient but you would like to be please visit or phone Winster or Youlgreave surgery to set this up.

 

Youlgreave Medical Centre: 01629 636207 (Phone lines open at 9am)

Winster Medical Centre: 01629 650207 (Phone lines open at 9am)