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Practice opening hours over the Easter bank holiday

The practice will be closed during the upcoming Easter bank holidays:

-       Friday 18 April 2025

-       Monday 21 April 2025

The NHS is still here to help you, so make sure you know your services to get the care you need.

Prescriptions

Please remember to order and collect any repeat prescriptions as soon as you can so you and your family have enough medicine over the bank holidays. Most pharmacies will be closed during the bank holidays meaning you may not be able to pick up a prescription at short notice.

The Medicine Order Line will be closed on Good Friday (18 April) and Easter Monday (21 April). 

Please order your prescriptions in advance, ensuring enough time for the prescriptions to be signed by a GP and processed by the pharmacy.

Community pharmacy services over the bank holiday

Some community pharmacies will be open over the bank holidays. Please check this website for pharmacy opening times. Alternatively, you may wish to visit your pharmacy website or call them for more information. 

NHS 111

GP practice services will largely be closed over the bank holidays. If you need medical advice, please contact NHS 111 through the online service https://111.nhs.uk.

NHS 111 will be able to assess you and, if you should need it, book you a time slot at an Urgent Treatment Centre to make sure you can be seen safely. NHS 111 is available 24 hours a day, 365 days a year.

Urgent Treatment Centres

The five Urgent Treatment Centres in Derby and Derbyshire are open over the bank holidays from 8am-8pm and can treat a range of urgent care needs, without the long waits at A&E. Urgent Treatment Centres can treat things like; broken bones, sprains, minor cuts and burns, minor head injuries and more.

They are located at: Derby UTC, Whitworth Hospital, Buxton Hospital, Ilkeston Hospital and Ripley Hospital.

If you are in a life-threatening situation

Please remember that if you have a medical emergency, such as a suspected heart attack, stroke, or other serious life-threatening condition, to call 999.

Opening Times

Please select a site

Quest Dates 2025

On ten Wednesday afternoons per year (from April to March) the practice will be closed to provide important routine training for our staff.

The out of hours service (DHU) will take all calls and manage requests for urgent review.

Unfortunately, we cannot offer a routine appointment or prescribing service at these times.

2025 Quest dates:

8th January 12th February 12th March 9th April
14th May 11th June 9th July 10th September
  8th October 12th November  

On these days the surgeries close at the following times:

Darley Dale - 1:30pm until 6:30pm.

Winster -  12:00pm.

Youlgrave -12:00pm.

Out of Hours

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Call NHS 24 on 111 and choose the mental health option if you’re feeling distressed, in a state of despairsuicidal, or in need of emotional support. Once you’ve called, you’ll be connected to a team of psychological wellbeing practitioners (PWPs).

Accessibility

Darley Dale Medical Centre:

  • All rooms are on the ground floor.
  • There are disabled parking spaces.
  • There are no steps into the building.
  • There is access to a disabled toilet.
  • There are baby changing facilities.
  • Both the front (road side) and back (car park side) entrance into the building have automatic doors.
  • There is a bus stop on Dale Road North, directly outside of the surgery and the local timetables can be found here: 6.1 bus timetable and Transpeak bus timetable

Youlgreave Medical Centre:

  • All rooms are on the ground floor.
  • There is a disabled parking space.
  • There is a slight ramp into the building (there is no handrail).
  • The patient toilet is fitted with handrails (there is no allocated disabled bathroom).
  • There are baby changing facilities in the patient bathroom including disposable changing mats.
  • The entrance has automatic doors with a push/touch pad.
  • There is a bus stop on Alport Lane, a one minute walk from the surgery and can be viewed here: 172 bus timetable.

Winster Medical Centre:

  • All rooms are on the ground floor.
  • There is a disabled parking spot (this is located at the front of the building nearest the entrance).
  • There is a slight ramp into the building (there is no handrail).
  • The patient toilet is fitted with handrails (there is no allocated disabled bathroom).
  • There are no baby changing facilities (there are disposible mats avalible).
  • The entrance has automatic doors with a push/touch pad.
  • There is a bus stop on Wensley Road, a two minute walk from the surgery and can be viewed here: 172 bus timetable.

Have your Say

Social Prescribing Survey

GP Surgeries in the Derbyshire Dales along with the Derbyshire Dales Social Prescribing Team would like your opinion about what social groups, activities and support you would like to see in your local area.

Please tick as many boxes as you feel appropriate. If you have your own thoughts and ideas that are not listed, please feel free to tick other and write your own comments.

Thank you for your time, thoughts and opinions.

 

 

NHS Friends and Family

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Darley Dale Medical Centre

Dale Road South
Darley Dale
Matlock
Derbyshire
DE4 2EU
Day Opening hours
Thursday 24 April
8am to 6:30pm
The Medical Centre
Leacroft Road
Winster, Matlock
Derbyshire
DE4 2DL
Day Opening hours
Thursday 24 April
8:30am to 12:30pm
The Medical Centre
Alport Road
Youlgreave, Bakewell
Derbyshire
DE45 1WN
Day Opening hours
Thursday 24 April
8:30am to 12pm
2pm to 6pm

Contact Us with Disclaimer

Medical matters and official complaints cannot be dealt with via this form.

Please only use this form for comments about the Practice and suggestions as to how we can improve our service to you. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Last Updated: 18/01/2022

Medical matters and official complaints cannot be dealt with via this form.

Please only use this for comments about the Practice and suggestions as to how we can improve our service to you.  If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.


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