The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

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Use the NHS App to:

• check your symptoms
• find out what to do when you need help urgently
• book and manage appointments at your GP surgery
• order repeat prescriptions
• view your GP medical record securely
• register to be an organ donor
• choose how the NHS uses your data

Online Consultation Form

• All same day clinically urgent GP appoinments will be offered as face to face consultations.

If you need help when we are closed

• If you need medical help now, use NHS 111 online or call 111.
• NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
• Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

• All routine GP appointments will be offered as face to face consultations.
• Patients will be encouraged to attend routine appointments face to face.
• If the reason for your appointment is more appropriate for a telephone call i.e. to discuss test results, you can request this via the receptionist.

• The Practice operates an online booking process using SystmOnline via the link at the top of this page.
• You need access to the Practice online services for this option.
• To request access to this service, please contact the surgery via our Reception Team on 01629 733205.

Call NHS 24 on 111 and choose the mental health option if you’re feeling distressed, in a state of despair, suicidal, or in need of emotional support. Once you’ve called, you’ll be connected to a team of psychological wellbeing practitioners (PWPs).

Darley Dale Medical Centre: 01629 733205 (Phone lines open at 8am)

Youlgreave Medical Centre: 01629 636207 (Phone lines open at 9am)

Winster Medical Centre: 01629 650207 (Phone lines open at 9am)

Out of hours: 111

We are pleased to inform our patients that we are now offering pre-bookable evening and weekend appointments:

• Every Wednesday evening from 6.30pm until 8pm.
• Every 5th Friday from 6.30pm until 8pm.
• Every 5th Saturday  from 9am until 5pm

If you need help with your appointment please tell us:

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can do this by calling either Darley Dale, Winster Or Youlgreave Surgery.

Or you can cancel your appointment by:

• using your NHS account (through the NHS website or in the NHS App).
• using the GP online system (SystmOnline).

• Engage Consult provides patients with another point of contact with the Practice - online via any Smart phone, tablet or computer
• This online service allows patients to submit requests online to the Practice between the hours of 08:00am & 18:30pm, Monday to Friday.
• Online triages take approximately 5-10 minutes to complete
• This service removes the need to wait in a queue on the phone lines, during our most busy times when the Practice opens

If you are housebound and would like to arrange a home visit then please contact the surgery for one to be arranged or use our Engage Consult service to contact the surgery without phoning up.

If you are not housebound but are temporarily unable to leave your house you can still contact the surgery and request a visit however this will be passed along to the On Call GP to triage. 

If you are needing urgent care please contact 111 or 999.

All patients are entitled to have a chaperone present for any consultation; examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff. Wherever possible we would ask that you make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of the request. Occasionally it may be necessary to reschedule your appointment.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperoning guidance.

If you would like to see a copy of the Guidance to staff on the use of chaperones or have any queries or comments please contact the practice manager.

Doctors in Training