- All same day clinically urgent GP appoinments will be offered as face to face consultations.
- All routine GP appointments will be offered as face to face consultations.
- Patients will be encouraged to attend routine appointments face to face.
- If the reason for your appointment is more appropriate for a telephone call i.e. to discuss test results, you can request this via the receptionist.
Online Appointment Booking
- The Practice operates an online booking process using SystmOnline via the link at the top of this page.
- You need access to the Practice online services for this option.
- To request access to this service, please contact the surgery via our Reception Team on 01629 733205.
Cancelling or changing an appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Click here for more information
If you need help with your appointment
Please tell us:
- If you need a chaperone
- If you need an interpreter
- If you have any other access or communication needs
All patients are entitled to have a chaperone present for any consultation; examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff. Wherever possible we would ask that you make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of the request. Occasionally it may be necessary to reschedule your appointment.
Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperoning guidance.
If you would like to see a copy of the Guidance to staff on the use of chaperones or have any queries or comments please contact the practice manager.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.
View our private medical examination prices.
Training & Research
Doctors in Training
We are a keen training practice and often have doctors in training at the practice. We have both GP Registrars and F2 doctors.
GP registrars are fully qualified doctors who have chosen to specialise in general practice. They work independently but are supervised by all staff with a lead trainer overseeing the process. They are with us for 3-12 months depending on their training program.
F2 doctors are also fully qualified but have yet to specialise. Some may wish to be GPs but others will be getting experience in General practice before going on to careers in Hospital Medicine. Again, they are fully supported with a lead trainer within the practice and are with us for 4 months each.
The practice is involved in NHS research. This will only be research that has received ethical and NHS research governance approval.
A patient’s full consent is always required for participation.
Patients who are eligible to be involved in any research study will always be formally invited to do so. There is absolutely no obligation to accept any invitation made. In addition patients who do accept are able to withdraw from a study at any time.