Online Consultation Form

• To reduce the number of ways patients need to access online services, Credas Medical have linked our online services to Engage Consult
• This means that once you have registered for Engage Consult you can access the following services all in one place:
  • Complete an online request to a GP.
  • Obtain self-help advice.
  • Request a sick note.
  • Update your details.
• These services are available to you through Engage Consult, without the need to visit or telephone the Practice or visit the website separately

If you need urgent help, please call the practice.

For non-urgent medical or administrative help, you can contact us using our online consultation tool.

This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.

Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed.

Response times can differ depending on the nature of your enquiry and overall demand.

Please note: this service is not monitored continuously, and response times may vary.

If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.

Click on the links to download useful guides about using Engage Consult:

Register for Engage Consult Guide

Complete Online Triage Guide

Carers Guidance

Care Home Instruction Guidance

• In an emergency, please contact 999
• If you need urgent medical advice or consultation after 18:00pm, Monday to Friday
• Or all day on a Saturday or Sunday
• You should contact the out of hours service on 111