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Opening hours over the Christmas and New Year period

 

We will be open 08:00 – 16:00 on Christmas Eve and New Year’s Eve. From 16:00 on these days we will transfer our telephone lines to our local out of hours GP service operated by DHU 111. We will operate normal opening hours 29 - 30 December, 08:00-18:30.

 

Over the last couple of years we have seen a greater demand for appointments in the days prior to bank holidays and lower demand on Christmas Eve and New Year's Eve, particularly in the afternoons. Therefore we will be providing more capacity and appointments at the beginning of the weeks leading up to Christmas and New Year.

 

Our top tips for a healthy and happy Christmas:

 

  • Please order any repeat prescriptions you require in time to ensure you have adequate provision over the Christmas and New Year period
  • Be prepared for common health problems by keeping a well-stocked medicine cabinet at home. Speak to your pharmacist if you're not sure what you need.
  • Use NHS 111 if you need medical help but it’s not an emergency. NHS 111 offers an online service at 111.nhs.uk or you can call them by dialling 111
  • Get your flu and COVID-19 vaccinations if eligible

We wish you a very happy Christmas and New Year


Between 18:30 in the evening and 08:00 in the morning, and also at weekends, the Derbyshire County Primary Care Trust is responsible for the out-of-hours service. However, if in an emergency, you require a doctor outside surgery hours, please ring your usual surgery, from where help can be accessed.

NHS111

When it's less urgent than 999

If you need medical help fast, but it isn't a 999 emergency, you can now call NHS 111.

NHS 111 will assess you, provide advice and direct you straight away to the local service that can help you best.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:

  • It's not a 999 emergency.
  • You think you need to go to A&E or another NHS urgent care service.
  • You don't think it can wait for an appointment with your GP, or you don't know who to call for medical help.

For less urgent health needs you should still contact your GP in the usual way .

 

Casualties

Patients with minor injuries who need medical attention should be taken to the Casualty Department at the Whitworth Hospital. More serious injuries should be taken to the A & E Department at Chesterfield Royal Hospital.

In an Emergency You Can:

  • dial 999 for an ambulance
  • go straight to the Accident and Emergency Department at Chesterfield Royal Hospital
  • if you are not sure what to do, call the surgery immediately for advice from the duty doctor.

 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website